A new article on Search Engine Journal reports that the consumer journey is gradually playing a broader role in search. Users usually search to solve specific problems, to accomplish a range of tasks, and to get things done.
Bill Gates once said: “The future of search is verbs.” He wasn’t talking about the words people use in search boxes; he was referring to why people search. Search used to produce a list of documents that contained words typed by the user, but that’s changed. Searchers today are looking to solve problems, get tasks accomplished, or “do” something.
That could mean booking a flight, buying something, learning Taylor Swift’s new lyrics, or browsing through endless cat photos – but the key is – as Gates said – they’re all verbs.
Essentially, search is the start of what marketers call “the consumer journey.” A user’s path, from the inception of their task to the completion, often starts with a search. To cope with the complexities of the average consumer journey, search has had to evolve from words on a page to understanding user intent at different stages of what they’re trying to achieve. It’s not just about keywords any more; it’s all about providing relevant, helpful content at the correct time – or stage of journeys.
As a result, SEO has evolved into what the author calls “real marketing.” Modern SEO focuses on:
- Understanding personas.
- Data-driven insights.
- Content strategy.
- Technical problem-solving.
- The 3 Main Tenets of Any Marketing Strategy or Campaign
Search impacts all three of the following areas
- Attract.
- Engage.
- Convert.
But search heavily leans toward that first phase: Attract. In 2021, you can’t just have an amazing product; you’ve got to attract customers using multiple channels and outlets. Any webpage that’s involved in attracting visitors, engaging visitors, or converting them, should have a significant element of SEO.
There’s much more to the original article, and you can reach that by clicking on the link above!
Check out our Best SEO Courses
Discover more from 9WSODL
Subscribe to get the latest posts sent to your email.